Privacy Policy

 

Your privacy is important to us. You’ve placed your trust in us by using services at Brilliant Hotel Danang and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us.

This privacy policy sets out how Brilliant Hotel Danang uses and protects any information that you give Brilliant Hotel Danang when you use this website.

Brilliant Hotel Danang is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

What we collect?

We can’t help you book the perfect services without information, so when you use our services there are certain pieces of information we ask for. We may collect the following information:

•    Payment information

•    Full name

•    Names of anybody travelling with you

•    Contact information including email address

 

What we do with the information we gather?

We require this information to understand your requires and provide you with a better service, and in particular for the following reasons:

•    Help administer your bookings

•    Internal record keeping

•    We may use the information to improve our products and services.

•    We may periodically send promotional emails about new products, latest deals, special offers or other information which we think you may find interesting using the email address which you have provided.

 

How we safeguard your personal data?

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Only authorized personnel are permitted to access personal data in the course of their work.

When your full credit card details are needed as part of the reservation process, they are stored by us until all payments are made. After that, your credit card data (either full or partly) will be remained secured, with limited access, for fraud detection purposes. Any cost that arises after check-out will be informed per email, in order to find out the solutions.

We will not distribute your personal information to third parties unless we have your permission or are required by law.

 

How we treat personal data of children?

The services offered by Brilliant Hotel Danang are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it. In limited cases as part of a reservation, purchase of other travel-related services, or in exceptional other circumstances (such as features addressed to families) Brilliant Hotel Danang may collect and use information of children only with the consent of the parent.